Dairy intolerance is becoming an issue of concern for dairy consumers around the country, with new legislation in place in some states to prevent people from buying dairy products made with non-dairy ingredients.
Dairy Queen, one of the world’s biggest dairy producers, is a prime example.
The brand is under scrutiny for its use of non-Dairy Ingredients (NDIs) in the creation of its Dairy Queen Cake.
NDIs are ingredients which are used in dairy products which are not made with cow or sheep’s milk.
This includes eggs, yoghurt, cheese, butter and cream.
In the case of dairy products like Dairy Queen’s cake, the company uses milk and milk products from animals that are not kept in dairy farms.
NDI use is a controversial issue in Australia and some believe that the company’s use of these non-human-based ingredients in its cakes is unacceptable.
“It’s about a consumer feeling safe,” Dairy Queen Australia’s general manager of food, food science and regulatory policy, Chris McCreary, told the ABC.
NDIs can be added to milk to create a creamy consistency that is reminiscent of cow’s milk, but the product is not made from the milk. “
If they’re not satisfied with the results of their decision, then they can go and get their product from another supplier or they can try and find alternatives.”
NDIs can be added to milk to create a creamy consistency that is reminiscent of cow’s milk, but the product is not made from the milk.
Dairy King is also under fire for its decision to use the non-animal-based ingredient butter in their ice cream.
The company has come under fire from dairy industry groups for its controversial use of the nonanimal-derived ingredient in their products.
“This decision is really disappointing and really disappointing for us, our customers and our industry in general,” Dairy King Australia’s chief marketing officer, Mark Condon, told ABC Breakfast.
“We’ve had a number of customers complain to us, particularly people in the dairy industry who are very concerned about the use of dairy substitutes in their dairy products.”
Mr Condon said Dairy Queen used a variety of nonhuman-derived ingredients in their Dairy Queen Ice Cream.
“The dairy industry has expressed concern about the nonhuman derived ingredients used in their milk products,” he said.
But a Dairy Queen spokesperson told the Australian ABC that Dairy Queen was “very much focused on delivering the best quality ice cream for all of our customers”. “
Dairy King has been very clear with us that we don’t use any nonhuman origin ingredients in our milk products.”
But a Dairy Queen spokesperson told the Australian ABC that Dairy Queen was “very much focused on delivering the best quality ice cream for all of our customers”.
Dairy Queen has also been fined by the Federal Government for its handling of a complaint about the sale of products containing milk.
The Federal Government says the company has paid $10,000 in penalties and costs to settle the case.
“There has been no impact on our dairy operations, and we are committed to being the best ice cream supplier in Australia,” Dairy Queens spokesperson Michael Fenn told the BBC.
“Our milk and dairy products are not sourced from non-livestock animals.
Our milk is sourced from cows, goats and sheep, which we raise and breed in our facility.”
A Dairy Queen spokeswoman said it would not comment on the outcome of the ongoing investigations.
“As a supplier of premium ice cream to the Australian public, Dairy Queen is committed to ensuring that our milk and ice cream is safe and nutritious,” the spokeswoman said.
Ms Fenn said the company would continue to work with the Australian Competition and Consumer Commission to “ensure that we continue to provide our customers with a quality product that meets their needs”.
What are NDIs?
NDIs were created to protect dairy consumers.
They are often used to prevent consumers from buying non-milk dairy products.
In Australia, NDIs include the following: non-cow’s milk (non-diet) milk products (such as milk from dairy cows, sheep or goats)